Privacy Policy
Last updated: December 2024
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.
- Personal information (name, email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely by our payment providers)
- Purchase history and preferences
- Communications with our customer service team
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Provide customer support
- Send you marketing communications (with your consent)
- Improve our products and services
- Prevent fraud and ensure security
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
- Service providers who assist us in operating our business
- Payment processors for transaction processing
- Shipping companies for order fulfillment
- Legal requirements or to protect our rights
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Refresh Customer Service
Email: privacy@refresh.com
Phone: +234 (0) 123 456 7890
Address: 123 Fashion Street, Lagos, Nigeria